Review of Salt and Pepper Savory Grill and Pub in Holland Michigan
Recent guests visited Salt and Pepper Savory Grill and Pub after reading good reviews on Facebook, Tripadvisor and Yelp. Our guests were noncommittal when describing it to us afterwards however, so we decided to check it out for ourselves.
Salt and Pepper is in the center of a small strip mall on Lakewood Blvd. The restaurant was quite busy on the night we visited. The bar area, tables, booths and high tops were all occupied and there was a line of people waiting to be seated.
The décor is decidedly masculine, warm, tastefully appointed. Lighting is soft. The walls are brick and barnwood shiplap with dark wood doors and accents. The ceiling and exposed heating ducts are painted black. There is an enormous collection of salt and pepper shakers subtly displayed around the entire restaurant.
Our server Jen stopped by and introduced herself within minutes of our being seated. She was friendly and welcoming. Jen was knowledgeable about the menu, offered suggestions for drinks, and checked back with us a couple times before our food arrived.
My husband ordered the ‘build your own flight’; four 5oz drafts for $6. I ordered the martini of the month. Jen delivered the martini and several minutes later a male server delivered the beer flight.
There was no way to tell which of the 5oz glasses held which beer and it was some time before we were able to get Jen’s attention. When asked about the flight she said the gentleman who delivered it usually brings an explanation sheet.
For dinner we had salads, Papa’s Olive Burger and the Prime Rib Dip. Everything looked amazing, but unfortunately nothing was.
Jen was MIA for nearly all our remaining time in the restaurant. We waited for the replacement of a missing utensil. We waited for the beer flight sheet (which never arrived). We waited to place a second drink order. We waited to get the check. We waited to pay the bill.
Salt & Pepper Savory Grill and Pub
11539 E Lakewood Blvd #50, Holland, MI 49424
We rate eateries in a three-step process.
First, we use a percentage scale:
• 10% atmosphere/ambiance (cleanliness, comfort, accommodations)
• 20% service (communication, efficiency, knowledge)
• 70% food (includes presentation, look, taste, price and value for $, bar selections)
Second, we employ the Michelin Guide:
• * a very good restaurant in its category
• ** excellent cooking, worth a detour
• *** exceptional cuisine, worth a special journey
Third, we ask ourselves two questions:
1. Would we return here?
2. Would we recommend this restaurant to our guests?
Our rating for Salt and Pepper Savory Grill and Pub:
Score: 20% of a possible 100% and one-half star.
Would we return here? probably not
Would we recommend this restaurant to our guests? no
We loved the ambiance of Salt and Pepper and its initial feel. It appeared to have all the ingredients of a great place to frequent and to share with family and friends. Then the disappointing food arrived, and our server disappeared.